The following table summarises refund eligibility based on your situation:

A full 100% refund will be issued only if all of the following conditions are met:

• Your refund request is raised within 24 hours of your enrollment confirmation
• You have not accessed any course video, material, or resource
• You have not attended any live or recorded session
• Your request is submitted via email to hello@srinidhieducare.com with your enrollment details
• No bonus materials (templates, toolkits, e-books) have been downloaded

Refunds will not be issued in any of the following circumstances:

• You have accessed any part of the course content, videos, or materials
• More than 72 hours have passed since your enrollment, regardless of access status
• You are dissatisfied with the teaching style, pace, or content coverage (we recommend attending the free demo first)
• You are unable to attend sessions due to personal schedule conflicts or technical issues on your side
• You found a cheaper course elsewhere after enrolling
• A discount or offer was available that you were unaware of at the time of purchase
• You did not complete the course or failed the final assessment
• Your account was terminated due to a violation of our Terms & Conditions
• You enrolled in error (wrong course) — please contact us within 24 hours in such cases

To raise a refund request, follow these steps:

Refunds are credited to the same payment method used during enrollment — UPI, debit card, credit card, or net banking. We do not issue refunds via cash, cheque, or alternate bank accounts.

In the rare event that Srinidhi Educare cancels a scheduled batch, all enrolled students will be offered one of the following options:

• Free Transfer: Move to the next available batch at no additional cost
• Full Refund: 100% of the course fee refunded to the original payment source within 7 business days

Students will be notified by email and WhatsApp at least 48 hours before a batch is cancelled (except in cases of force majeure). The choice of option must be communicated by the student within 5 days of the cancellation notice.

If you are charged twice for the same enrollment due to a technical error on our payment gateway:

• Contact us immediately at hello@srinidhieducare.com with both transaction IDs
• Our team will verify the duplicate payment within 2 business days
• The duplicate amount will be refunded in full to your original payment source within 7 business days of verification

If you are unable to continue a course due to a genuine reason, we may, at our sole discretion, offer you the option to transfer your enrollment to a future batch of the same course instead of a refund. This is subject to:

• Request being raised within 72 hours of enrollment
• No course content having been accessed
• Availability of a future batch
• One-time transfer only — no further transfers or refunds will be applicable after a transfer is made

Course transfers are not applicable across different courses and cannot be gifted or transferred to another person.

This Refund Policy is governed by the laws of India, including the Consumer Protection Act, 2019 and applicable rules thereunder. Any disputes regarding refunds that cannot be resolved amicably shall be subject to the exclusive jurisdiction of the courts in Chennai, Tamil Nadu, India.

For any escalation, please first write to us at hello@srinidhieducare.com. We are committed to resolving all genuine concerns within 15 working days.

For refund requests or any payment-related queries, please reach us at: